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This message is rendered as the first agent bubble. If empty, the conversation starts with the lead's message.
A partial state, merged over the turn-0 defaults, so the agent starts with data it would already have in production. Location goes under qualAnswers as { leadRegions, leadCountries, leadStates }, keyed by the vendor's location field name.
Channel the turn is simulated on. Channel-aware gates depend on it — e.g. ask_email only fires on Slack.
Pins routing to one rule instead of resolving it from the lead's intent. An unsaved draft under the same id wins over the saved rule.
Enables testing of meeting management leaves (11, 12)
When off, the Librarian's answer is dropped and company questions fall through to the "no answer available" leaves (10, 19, 8) instead of being answered.
Only the entry matching the turn's resolved intent applies, and it overrides the toggle above. Leave on "Inherit" to use that toggle.